How much salary can I expect as a Salesforce Delivery Manager in Birlasoft Limited in Noida?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Salesforce Delivery Manager in Birlasoft Limited in Noida?

The candidate should have completed the required education and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

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No work-related deposit needs to be made during your employment with the company.

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Salesforce Delivery Manager

Birlasoft Limited

Salesforce Delivery Manager

Birlasoft Limited

Noida

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Description

Program Director

Area(s) of responsibility

Role Overview

The Salesforce Delivery Manager is responsible for end‑to‑end delivery of Salesforce programs and projects, ensuring successful execution across scope, schedule, cost, quality, and customer satisfaction. This role acts as the primary interface between business stakeholders, clients, and delivery teams, driving predictable outcomes while scaling Salesforce capabilities and best practices.

Key Responsibilities

Delivery & Program Management

Own end‑to‑end delivery of Salesforce implementations, enhancements, and support engagements across clouds (Sales, Service, Experience, Marketing, CPQ, etc.)
Ensure projects are delivered on time, within budget, and in line with defined scope and quality standards
Manage multiple concurrent Salesforce programs and teams

Stakeholder & Client Management

Serve as the primary point of contact for clients and senior stakeholders
Build trusted advisor relationships with business, IT leadership, and Salesforce product owners
Manage expectations, risks, escalations, and communication proactively

Team Leadership

Lead and mentor Salesforce project managers, architects, developers, QA, and analysts
Drive team performance, capacity planning, utilization, and skill development
Foster a high‑performance, collaborative, and accountable delivery culture

Governance & Risk Management

Establish and enforce delivery governance, project controls, and reporting mechanisms
Identify delivery risks early and implement mitigation plans
Ensure compliance with organizational, security, and Salesforce best practices

Financial & Commercial Management

Manage project financials including budgets, forecasts, margins, and billing
Support change requests, scope management, and commercial negotiations
Contribute to account growth through upsell and cross‑sell opportunities

Process & Continuous Improvement

Implement Agile / SAFe / Hybrid delivery models as appropriate
Drive standardization, reuse, and continuous improvement across Salesforce delivery
Leverage Salesforce DevOps, CI/CD, and automation practices