Receptionist / Front Office Executive

Job Summary:

A Receptionist is the first point of contact for visitors, clients, and callers. They are responsible for managing the front desk, handling communications, providing administrative support, and ensuring a professional and welcoming environment.

• Key ResponsibilitiesGreet and welcome visitors, clients, and guests.
• Answer, screen, and direct incoming phone calls.
• Manage the reception area and maintain a professional appearance.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Schedule appointments and maintain calendars.
• Maintain visitor logs and issue visitor passes when required.
• Provide basic information about the organization and its services.
• Assist with administrative tasks such as filing, data entry, and document preparation.
• Coordinate meeting room bookings and office arrangements.
• Support other departments with clerical and administrative duties.
• Required Skills & QualificationsHigh school diploma or bachelor's degree (preferred).
• Previous experience in reception, customer service, or administration is an advantage.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment.
• Professional appearance and courteous demeanor.
• Strong organizational and multitasking abilities.
• Basic record-keeping and data entry skills.
• Key CompetenciesCustomer service orientation
• Communication skills
• Professionalism
• Time management
• Attention to detail
• Problem-solving
• Interpersonal skills