Product Manager - Data Integration Services
Larsen & Toubro Infotech Ltd (LTI)
Work from Office
Full Time
Min. 5 yearsJob Description
Senior Specialist - Business Analysis
American Express Global Business Travel Amex GBT is seeking an experienced Product Manager Data Integration Services to lead the implementation and delivery of realtime data integrations with our customers and vendors In this clientfacing role you will be the primary point of contact for integration projects ensuring seamless data connectivity exceptional customer experiences and successful deployments You will become a subject matter expert in our data integration capabilities and provide strategic support to customers vendors and internal teams throughout the integration lifecycle
What Youll Do
o Lead Integration Projects Own integration projects from requirements gathering through deployment ensuring successful implementation of realtime data feeds tailored to customer and vendor needs
o ClientFacing Consultation Serve as the primary consultant for customers and vendors understanding their data requirements recommending optimal integration solutions and managing expectations throughout the project lifecycle
o Requirements Solution Design Translate complex customer requirements into clear technical specifications and integration designs working closely with engineering and infrastructure teams to deliver customized solutions
o Vendor Customer Partnerships Build and maintain strong relationships with key customers and vendors acting as their trusted advisor and ensuring their integration needs are met with excellence
o Data Security Compliance Maintain the highest standards of data security and compliance in line with company Security Risk management policies
o Issue Resolution Support Coordinate issue resolution across multiple teams and platforms troubleshooting integration challenges and identifying root causes to ensure smooth operations
o Documentation Knowledge Management Create and maintain comprehensive integration documentation process guides and best practices to support customers vendors and internal teams
o Process Improvement Identify opportunities to streamline integration processes reduce implementation timelines and enhance the customer experience through process optimization and automation
o Performance Monitoring Track and analyze integration performance metrics identify optimization opportunities and provide regular updates to stakeholders.
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