Kotak Mahindra Bank Limited

Service Relationship Manager - POS

Kotak Mahindra Bank Limited
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Service Relationship Manager-POS-BRANCH BANKING-POS (Point of Sale)

Job Description for Service Relationship Manager - POS (Point of Sales) 

 

Designation – Deputy Manager/Manager

 

  • Needs to pick the cases from RISK RCU file on regular basis
  • Mark the mail to respective Merchant/PSM/PRM/ASM/Branch with transaction details
  • Connect with Merchant over the call arrange required docs
  • Post initial checks docs to be presented RCU team
  • Follow ups with team & coordination with merchant in case any other requirement till payment released
  • Processing refund basis merchant & RCU team confirmation
  • Before releasing the payment checking Chargeback history & highlighting the status to RCU & OSG in case any outstanding found.
  • Maintain the feedback in excel file
  • Regular circulation of hold cases details to sales team
  • TID deactivation SR has to be raised on RCU team confirmation.
  • Warning mailers to be issued for Cash funding cases.
  • Sales and revenue through service, cross sell (Insurance & Loan) and enhanced customers experience.

Job role

Work location
Work locationNoida, 5029-Noida - Sector 16-UPD, B-1, Sector 16,, Gautam Buddhha Nagar,, Noida, Uttar Pradesh, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

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