Kotak Mahindra Bank Limited

Inbound Contact Centre Executive - Sky Service Cards

Kotak Mahindra Bank Limited
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Sky Service Cards - SME-Sky Channel-Contact Centre Inbound

- Handle inbound calls related to Sky Service Cards through the contact centre. - Engage with Small and Medium Enterprises (SME) clients via the Sky Channel. - Provide customer support and service assistance efficiently. - Work in a structured contact centre environment based in Noida. - Role focuses on communication and problem-solving skills to support clients. - Requires adaptability to contact centre processes and customer handling. - Likely involves managing queries, complaints, and service requests. - Emphasis on maintaining service quality and customer satisfaction. - May require coordination with internal teams for issue resolution. - Suitable for candidates with prior experience in inbound customer support roles.

Job role

Work location
Work locationNoida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice / Chat
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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