Team Leader - Customer Service (Inbound Contact Centre)
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Sky Service Cards-Team Leader-Sky Channel-Contact Centre Inbound
- Lead and manage the Sky Service Cards inbound contact centre team. - Oversee daily operations to ensure high-quality customer service. - Coordinate with team members to meet service targets and KPIs. - Handle escalations and provide guidance to resolve customer issues. - Ensure adherence to company policies and procedures within the contact centre. - Facilitate communication between management and frontline staff. - Monitor team performance and implement improvement strategies. - Support training and development initiatives for team members.Job role
Job requirements
About company
Similar jobs you can apply for
Delivery Person
Delivery Partner
Zepto
Field Job
Part TimeFull TimeAny experience
No English RequiredSupply Chain Management
2Coms Consulting Pvt Ltd.Work from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Construction / Site Supervisor
Pantone DesignerField JobFull TimeMin. 2 yearsBasic EnglishDelivery Partner
ZeptoField JobFull TimeAny experienceNo English Required
Team Leader - Operations
Quick Web SolutionWork from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) EnglishTelecalling Executive
Money InfinityWork from OfficeFull TimeMin. 6 monthsBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Noida . Through apna, you can find jobs in 64 cities across India. Join NOW!