How much salary can I expect as a Telecom Operations Engineer in Paytm Services Private Limited in Noida?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Telecom Operations Engineer in Paytm Services Private Limited in Noida?

The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

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No work-related deposit needs to be made during your employment with the company.

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Telecom Operations Engineer

Paytm Services Private Limited

Telecom Operations Engineer

Paytm Services Private Limited

Noida

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Description

TechOps Engineer

Job Summary:Paytm is looking for a dynamic TechOps Engineer to support its telecom and VAS platforms. The role involves real-time monitoring, troubleshooting, and operational support for services like USSD, IVR, SIP, and CRBT, ensuring seamless service delivery to telecom partners and end users.
Key Responsibilities:● Monitor and manage Paytm telecom platforms including USSD, IVR, SIP, and CRBT services ● Perform L1 troubleshooting for platform, network, and service-related issues ● Handle alerts, alarms, and incident tickets within defined SLAs ● Coordinate with internal teams (Platform, Network, Deployment) and external operators for issue resolution ● Support daily operations, health checks, and service availability monitoring ● Analyze logs and provide initial RCA for incidents and recurring issues ● Assist in deployment activities, configurations, and change management ● Ensure proper communication and escalation in case of service impact ● Maintain documentation, SOPs, and operational reports Required Skills: ● Hands-on experience with Linux/Unix (basic commands, troubleshooting, logs analysis) ● Basic understanding of SIP protocol, call flows, and telecom services. ● Exposure to USSD and IVR platforms in telecom/VAS environment ● Knowledge of CRBT systems and integrations with operators ● Understanding of networking fundamentals (TCP/IP, ports, latency, routing basics) ● Experience with monitoring tools and ticketing systems (Jira, Remedy,EGL,Grafana,Prometheus )
Soft Skills:● Strong ownership and accountability ● Good communication skills for cross-team and operator coordination ● Ability to work in a 24x7 shift environment ● Quick troubleshooting and problem-solving mindset
Education: ● B.Tech / B.E / MCA