Telecalling Executive
Ensure DreamFixed
₹14,000 - ₹25,000
Average Incentives*
₹5,000
Earning Potential
₹30,000
Fixed
₹14,000 - ₹25,000
Average Incentives
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
9 applicants
Benefits include: Annual Bonus, Mobile Allowance, Internet Allowance
Job Description
Key Responsibilities
- Customer Support: Handle inbound/outbound calls, emails, and live chat to assist policyholders with policy inquiries, billing questions, and claims status updates. [1, 2]
- Policy Administration: Process new policy applications, endorsements, renewals, and cancellations within the company's CRM and policy management systems. [1, 2, 3, 4, 5]
- Claims Processing: Review initial claim forms, verify coverage, enter claims data accurately, and route complex cases to the appropriate internal departments. [1, 2]
- Documentation & Record Keeping: Accurately log all customer interactions, transactions, and corrective actions in the database. [1]
- Compliance: Ensure all processes align with federal and state insurance regulations, data privacy laws (e.g., HIPAA/GDPR), and internal company policies. [1]
- Quality Assurance: Meet or exceed Key Performance Indicators (KPIs) regarding response time, first-time resolution, and processing accuracy
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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