Telesales Executive

Sales Coordinator – ISO Certification Services

Company: ICV Assessments Pvt. Ltd.

Location: Block – B 53, Sector 64, Noida

Experience: 2–4 Years

CTC: As per Industry Standards

Industry Type: Certification / Testing / Inspection / Professional Services

Department: Sales & Business Development

Company Overview

ICV Assessments Pvt. Ltd. is a leading certification and assessment organization providing Audit, Certification, Inspection, and Training services for various international standards including ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 27001, ISO 13485, and other management system certifications.

Job Summary

We are looking for a proactive and organized Sales Coordinator to support the Sales and Business Development team in managing client inquiries, quotations, proposals, follow-ups, documentation, and coordination activities related to ISO certification services.

Key Responsibilities

• Coordinate with the sales team for lead management and business development activities.

• Prepare and share quotations, proposals, agreements, and certification-related documents.

• Follow up with prospective clients regarding proposals and business opportunities.

• Maintain records of leads, inquiries, and sales activities in CRM or internal databases.

• Support the sales team in achieving monthly and annual sales targets.

• Handle customer inquiries through phone calls, emails, and online platforms.

• Coordinate with clients for application forms, contracts, and required documentation.

• Ensure timely responses to client queries and requests.

• Build and maintain strong customer relationships.

• Maintain client files, sales records, and business correspondence.

• Prepare daily, weekly, and monthly sales reports.

• Monitor proposal status and follow-up activities.

• Ensure accuracy and completeness of sales documentation.

• Coordinate with Operations, Audit, Finance, and Certification teams for smooth project execution.

• Schedule meetings, audits, and client discussions as required.

• Assist management in preparing sales presentations and business reports.

Required Skills:

Excellent Communication, CRM Management, Proposal Preparation, MS Excel, Word, PowerPoint, Follow-up Skills, Team Coordination.

Qualifications:

Graduate in Business Administration, Marketing, Commerce, or equivalent.

2–4 years of relevant experience preferred.