Business Operations Associate

About the Role

This is a entry level position but a high-ownership role suited for someone who thrives in a fast-paced environment and is comfortable working with data, suppliers, and business documents simultaneously.

We are looking for a sharp, detail-oriented and self-driven Business Operations Executive to support our pharma trading and distribution business. The candidate will be responsible for managing day-to-day commercial operations — from pricing research and competitor analysis to data management, sheet preparation, document handling, and vendor coordination.

Key Responsibilities

1. Pricing & Competitive Intelligence

•    Check and compare MRP of company products against leading brands and competitors

•    Monitor competitor product availability, packing sizes, and market pricing

•    Maintain an updated competitor rate comparison sheet on a regular basis

•    Research and identify new manufacturers / suppliers for required product categories

2. Data Entry & Sheet Management

•    Enter purchase rates, GST percentages, packing details and update records accurately

•    Prepare and maintain product MIS sheets with margin calculations

•    Build and update Grow/Degrow analysis sheets for parties and products

•    Maintain Near Expiry tracker and raise timely alerts to the sales team

•    Track short/unavailable stock and follow up on pending orders proactively

3. Document & Agreement Management

•    Prepare and manage distributor and stockist agreements

•    Collect, organise and maintain documents for drug license hearings and regulatory submissions

•    Coordinate with legal/compliance teams for document accuracy

•    Maintain proper filing and retrieval systems for all business documents

4. Cloud Data Management (pCloud / Google Drive)

•    Manage all business data systematically on pCloud or equivalent cloud platform

•    Maintain naming conventions, folder structures and access controls

•    Ensure timely backup of invoices, MIS reports, agreements and product sheets

•    Keep digital records audit-ready at all times

Required Skills & Competencies

Technical Skills

✔  Advanced MS Excel (VLOOKUP, pivot tables, formulas)

✔  Data entry with high accuracy

✔  Document drafting & formatting (Word, PDF)

✔  MIS & reporting sheet preparation

✔  Competitor research using online tools

✔  Cloud storage management (pCloud / Google Drive)

Behavioural & Soft Skills

✔  Strong attention to detail

✔  Good communication skills (written & verbal)

✔  Excellent organisational skills

✔  Discretion with confidential business data

✔  Ability to multitask and manage deadlines

✔  Team player with ownership mindset

✔  Self-driven and proactive approach

Qualifications

•    Proficiency in MS Office Suite (Excel, Word) is mandatory

•    Proficiency in Internet & AI tools like ChatGpt, Claude, Notebook LLM etc is mandatory.

•    Prior experience in a pharma company, distributor, or trading firm is highly preferred.

What We Offer

•    Competitive salary commensurate with experience

•    Performance-based growth opportunities

•    Exposure to end-to-end pharma business operations

•    Supportive work environment with modern tools and systems

•    Opportunity to grow into a senior operations or business development role