Customer Care Executive - Night Shift
Jeena Sikho Lifecare LimitedFixed
₹10,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹10,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Night Shift
Any experience
No English RequiredJob highlights
Urgently hiring
38 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Title: Chat Executive
Department: Customer Support
Industry: Healthcare / Hospital
Location:Zirakpur
Job Type: Full-Time
Open Positions: 100
Shift:Night
Budget: upto 20k
Key Responsibilities
Handle Inbound Calls: Receive and manage high volumes of incoming calls promptly and professionally.
Resolve Inbound Queries: Address customer complaints, troubleshoot issues, and provide accurate information regarding products or services.
Maintain Quality Standards: Adhere to defined scripts, processes, and compliance guidelines on every call.
Update CRM: Accurately log call details, customer information, and resolutions into the company database.
Upsell/Cross-sell: Identify customer needs and pitch relevant product upgrades or service plans when applicable
Required Skills & Qualifications:
- Good communication skills in Hindi & English.
- Good typing speed.
- Strong objection handling skills.
- Good knowledge of social media handling.
Multitasking abilities.
- Basic computer knowledge.
- Experience:Minimum 1 year of experience in Chat or Blended Process.
- Qualification:min 12th pass, (Graduates preferred)
- Salary:As per industry standards
- Working Days:6 Days a Week
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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