Front Office Manager

ManJob Title: Front Office ManagerJob SummaryWe are looking for an organized and customer-centric Front Office Manager to oversee all front desk and reception operations. In this role, you will be the face of our organization, managing the reception staff, ensuring top-notch guest/client services, handling administration tasks, and ensuring daily front office activities run smoothly.

• Key ResponsibilitiesTeam Supervision: Supervise, train, and manage the shift schedules of front desk executives, receptionists, and support staff.
• Guest & Client Relations: Oversee check-in/check-out processes or visitor registrations; handle customer queries, feedback, and complaints professionally.
• Operations Management: Maintain accurate billing records, coordinate guest requests, and manage day-to-day front office inventory and administrative tasks.
• Interdepartmental Coordination: Liaison with administration, housekeeping, or security teams to maintain pristine premises and smooth facility operations.
• Reporting: Prepare daily attendance, occupancy, or visit reports for senior management.