Customer Support Executive
Naadbramha Food & Beverages Private LimitedFixed
₹22,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹22,000 - ₹25,000
Earning Potential
₹25,000
Job highlights
Urgently hiring
2 applicants
Job Description
- Manage escalated customer issues related to product quality, delivery, returns, and replacements, ensuring timely and satisfactory resolutions.
- Collaborate with the Logistics and Store teams to resolve delivery and inventory-related concerns efficiently.
- Ensure high levels of customer satisfaction by adhering to company SOPs and providing prompt, effective solutions.
- Track, analyze, and report on key metrics such as response times, resolution rates, and customer feedback.
- Take proactive steps to engage with customers for feedback, ensuring continuous improvement in service quality and customer retention.
- Independently close customer issues, providing end-to-end resolution without the need for further escalation.
- Identify trends in customer complaints and work with internal teams to implement process improvements.
Interview Location: Office address is:- Naadbramha Services India Pvt. Ltd., Office No. 34 to 40, C wing, 3rd floor, K.K market,
Dhankawadi, Pune – 411043.
Job role
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Chomal ExportsYou can expect a minimum salary of 22,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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