Operations Associate

About the Role

We are looking for a detail-oriented and proactive Operations Associate to join our Programme Management team in Pune. This is a contractual role focused heavily on a critical need within our organization: streamlining our lead assignment processes and mastering our data management.

If you are a logical thinker who loves working with data, enjoys organizing information in spreadsheets, and takes absolute ownership of your work, this role is for you. This is an excellent opportunity for a fresh graduate or early-career professional to gain hands-on operational experience in a fast-paced environment.

• Key Responsibilities
• Lead Assignment: Ensure leads are assigned accurately and efficiently to the correct channels or team members based on organizational logic.
• Data Management: Maintain, update, and manage core organizational data using Excel and Google Sheets, ensuring high accuracy and data integrity.
• Cross-Team Coordination: Communicate and coordinate smoothly with various team members to ensure seamless day-to-day operations.
• Process Adaptability: Quickly learn and adapt to basic internal tech tools, systems, and operational workflows.
• Problem Solving: Apply logical thinking to identify data discrepancies and resolve operational bottlenecks quickly.
• What We Are Looking For (Requirements)
• Education: Any Graduate. (A degree in BCA, BSc, MBA, BBA, or related analytical fields is preferred).
• Experience: Fresher to 2 years of experience in operations, data handling, or administrative roles.
• Technical Skills: Strong proficiency in Microsoft Excel and Google Sheets is a must. Good overall computer and internet handling skills are required.
• Core Attributes: A strong ownership mindset—you take pride in seeing a task through to completion.
• Fast learning ability with a knack for adapting to basic tech tools.
• Clear communication and coordination skills.