Receptionist / Front Office Executive

Here’s a professional and attractive job description you can directly post for on Apna Jobs:

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# Receptionist cum Front Office Executive

## INFINEA Hyperbaric & Wellness Center – Pune

### Job Type: Receptionist cum front office executive

Full-Time

### Location: kothrud pune

Pune

### Salary:16000-18000

Best in Industry

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## About Us

is a premium wellness and advanced therapy center offering Hyperbaric Oxygen Therapy (HBOT), wellness therapies, recovery solutions, and holistic healthcare services. We are looking for a smart, professional, and client-friendly Front Office Executive to join our growing team.

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# Key Responsibilities

## Client Reception & Service

* Welcome and assist clients warmly at the reception.

* Ensure a professional and pleasant first impression for all visitors.

* Handle client check-in, registration, and check-out procedures efficiently.

* Guide clients regarding therapies, services, and appointments.

* Maintain client comfort in the waiting area and assist during therapy preparation when required.

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## Appointment & Operations Management

* Schedule, confirm, and manage appointments through calls, WhatsApp, and email.

* Coordinate daily client flow for smooth center operations.

* Work closely with doctors, therapists, nursing, and wellness teams.

* Maintain therapist schedules and operational records.

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## Documentation & Record Keeping

* Maintain accurate client files, consent forms, and therapy documentation.

* Update daily therapy records, follow-ups, and client visit details in the system.

* Prepare reports and maintain operational records as required by management.

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## Billing & Accounting Support

* Generate bills and process payments via cash, card, UPI, and online modes.

* Maintain daily receipts and petty cash records.

* Basic knowledge of Tally/accounting software will be an added advantage.

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## Facility & Hygiene Maintenance

* Ensure cleanliness and hygiene of reception and client areas.

* Monitor office and therapy supplies and report stock requirements.

* Help maintain a premium and welcoming center environment.

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## Administrative & Communication Support

* Handle incoming calls, WhatsApp inquiries, and emails professionally.

* Support management with administrative coordination and vendor communication.

* Assist in managing promotional materials, front-desk displays, and events.

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## Client Relationship & Feedback

* Ensure excellent customer service and client satisfaction.

* Collect client feedback and support quality improvement initiatives.

* Assist in follow-ups, client retention activities, and referral programs.

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# Candidate Requirements

* Good communication skills in English, Hindi, and Marathi.

* Pleasant personality with professional behavior.

* Basic computer knowledge (MS Office, WhatsApp, Email handling).

* Ability to multitask and manage front office operations smoothly.

* Prior experience in clinic, spa, wellness center, hospital, or hospitality industry preferred.

* Female candidates preferred.

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# Why Join INFINEA?

* Premium wellness work environment

* Exposure to advanced wellness therapies & healthcare industry

* Career growth opportunities

* Friendly and professional team culture

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### To Apply:

Share your updated resume via WhatsApp or Apna Jobs application portal.

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