Account Manager

Role Overview

We are hiring an Office Manager / Practice Manager to take charge of day-to-day office operations, team coordination, and client servicing timelines. This is a senior, trust-based role for someone who can independently run the office and who will personally drive work to closure, not merely monitor it.

Key Responsibilities

1. Oversee and coordinate daily workflow across statutory audit, tax audit, ITR filing, GST compliance, and accounting functions.
2. Allocate work among existing staff, track task ownership and turnaround times, and personally step in to ensure deadlines are actually met, not just tracked.
3. Monitor and ensure adherence to statutory due dates (ITR, GST compliances, tax audit reports, and other filings as applicable), taking ownership of closure rather than flagging delays after the fact.
4. Act as the first point of contact for client requirements.
5. Be available and willing to put in extra hours/effort during compliance-heavy periods (e.g., tax audit season, GST annual return filing, ITR due date months) to ensure nothing slips.
6. Proactively follow up with staff and clients to close pending items before they become last-minute escalations.
7. Keep the Proprietor informed of status and risks on time-sensitive matters, with enough lead time to intervene if needed.

Required Experience & Qualification

1. Minimum 5 years of experience working in a CA firm, in an office/practice management or senior executive coordination role.
2. Strong working knowledge of CA office operations like Income Tax filing, GST filings, Audit, Excel, ITRs etc.
3. Semi-qualified CA (IPCC/Inter cleared) with relevant practice exposure will be considered; CA drop-outs with strong practice experience are preferable.
4. Demonstrated ownership mindset — someone who has actually driven compliance deadlines to closure in a previous role, not just coordinated on paper.
5. Willingness to work extended hours during peak compliance periods (tax audit season, GST/ITR due date months).

Key Skills

1. Strong follow-through and a bias toward getting things done, not just delegating.
2. Ability to work under deadline pressure without losing accuracy.
3. Good communication with clients and staff.
4. Basic people-management ability to allocate and monitor staff work.
5. Problem solving skills.