Assistant Manager - ServiceNow Presales and Proposal Management

Assistant Manager

• Should have prior experience on creating ServiceNow proposals.
• Experience on responding to ServiceNow RFP's & proposal defense.
• Experience on creating effort estimation for proposals.
• Should have strong Presentation skills preferably creating ServiceNow proposals, should have good excel skills.
• Should have prior working experience in ServiceNow tool.
• Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members.
• Ability to work under pressure and handle crunched timelines.
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.
• Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high-performance teams and interface with all levels of the organization.
• Candidate should have the ability to perform in a dynamically changing environment.
• Must be available for shift timings between 2PM to 11PM

• The ServiceNow Assistant Manager is responsible for responding to ServiceNow proposals, effort estimation and presenting KPMG value proposition to prospective clients.
• Candidate should be aware of ServiceNow Platform to do independent Effort estimations and proposal presentation.
• Ideal candidate should have done ServiceNow Presales role before
• Exposure to ITIL Framework, IT Management Tools
• Strong verbal communication skills and ability to establish a rapport with clients and colleagues.
• Strong organizational and analytical skills
• Exceptional Interpersonal Skills & Ability to work.
• Must be available for shift timings between 2PM to 11PM

Must-Have Certifications

• Certified System Administrator (Mandatory) 

• CIS (Certified Implementation specialist (Preferred)

• ITIL Certifications (desired)

• Scrum master (Preferred)

Experience & Background 

• B-Tech/BCA/MCA/MBA

• 7+ years of IT industry experience

Experience Level

Mid Level