Associate Consultant - Business Process Automation

Associate Consultant, BPA

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Job Title – Associate Consultant, BPA

Job code – 53594, Associate Consultant, BPA

Founded in Chicago in 1889, Northern Trust is one of the world’s leading financial institutions. We specialise in providing asset servicing solutions and asset management to both institutional and personal clients. The delivery of products and services to this client base is supported through a network of offices around the globe.

ROLE DESCRIPTION:  There is an opportunity for an “experienced and knowledgeable” applicant to join the Transfer Agency T&I BPA team in India. The prime responsibility of BPA team is to deal with business support, system upgrades and development, change management and major capital projects. This role involves development and support of the key Transfer Agency systems.

 The Key Responsibilities of the role include:  

Provide support for functional and technical queries, ensuring superior client service to the business users. Outage Management - Act as a conduit between TA business & Technology. Provide accurate & timely updates to the end users & raise concerns/impact with Technology. Utilize available subject matter expertise to perform functional reviews of transformational initiatives and on-going BAU change agendas. Replicate issues on demand & execute test cases (manual or automated) and review results for ICON/Multifonds and other Transfer Agency Applications and troubleshoot defects. Collaborate with Vendor, build comprehensive test cases and assist in implementation related to defects & patch fixes. Consistently demonstrates expertise in high profile projects and system upgrades, testing for large and small projects/changes, system changes and upgrades. Review and analyze system specifications, collaborate with project team to develop effective test strategies and plans. Has proven experience working on Agile based change management and understands Agile and scrum methodologies and concepts. Elicit, analyze, outline, and develop requirements for dockets & changes by coordinating with business and technology teams. Serve as a Change Advocate; establish trust within the corresponding business teams; gain enthusiasm within the teams. Work closely with regional functional managers in various processes / projects to ensure communication and smooth implementation.

 The successful candidate will benefit from having:  

Self-starter with advanced analytical and problem-solving skills. Ability to liaise and translate between technical and non-technical departments. Excellent interpersonal, communication and presentation skills Ability to work under pressure and to prioritize tasks. Strong organizational and time management skills Proven experience in preparing MI’s. A good understanding of the Transfer Agency application, overall experience of 6 - 8 years.

Eligibility for Internal Partner
•24 months as a Senior Analyst to move as a Technical coordinator/Associate Consultant.
•Movement within TC and Associate Consultant is 12 months

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About Our Pune Office

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.

Experience Level

Mid Level