Service Delivery Leader

Bus. Proc. & Strat. Sr.Specialist Advsr

Industry Solutions Leader – Evidence Services, Life Sciences

We are seeking a highly experienced Industry Solutions Leader to drive new solutions and growth across our Evidence Generation business within the Life Sciences sector. This role is ideal for a senior leader with deep industry relationships and a strong track record developing and deploying data, analytics, and evidence‑driven services.

About the Evidence Generation Business

• Our Evidence Services portfolio supports clients across the Life Sciences ecosystem, including:
• Pharmaceutical, Medical Technology, Medical Device, and CRO sub‑industries
• Functional areas such as Research, Clinical Development, Safety, Regulatory, Real-world Evidence, Health Economics and Outcomes Research, Market Access, and Medical Affairs

Core Service Offerings

• Evidence analytics across a broad range of use cases (including but not limited to drug white space, Drug efficacy, meta-analysis, pricing and reimbursement, safety surveillance, health resource utilization, differentiation vs generics etc.)
• Biostatistics, programming, data science and AI services
• Data Handling and Management (including a wide range of data sources across RWE, RCT, OMICS, Chemistry, etc.)
• Medical and Scientific writing

Adjacent Services

• Staff augmentation and functional service provider (FSP) support
• Clinical operations and compliance
• Pharmacovigilance
• AI‑enabled solutions supporting evidence analytics and process transformation across Clinical and Scientific domain

Key Responsibilities

• Drive new solutions by partnering with consulting and delivery teams to develop integrated solutions that leverage our full capabilities across our evidence generation business.
• Partner with client leaders to develop point solutions and adapt existing solutions to solve business challenges and enable efficiencies and new business opportunities.
• Contribute to the thought leadership of the evidence generation space by authoring white papers, blogs and journal articles, attending and presenting at appropriate conferences and working with industry analysts.
• Support sales of evidence-based solutions by participating and/or leading client pursuits including RFPs, content creation, client relationship development, customer presentations, pricing and solution alignment.
• Partner with delivery leaders to Build and manage a team of SMEs to support the evidence clients and solutions.

Experience & Qualifications

Required

• 20+ years of experience in Life Sciences clinical services, real world evidence and scientific expertise.
• 10+ years delivering data‑ and analytics‑driven services to pharmaceutical clients in:
  • Clinical development
  • Real‑world evidence (RWE)
  • Health economics and outcomes research (HEOR)
  • Market access and pricing
• Experience working with global teams and global delivery models
• Prior experience developing and deploying evidence services within a CRO, evidence boutique firm, or large consultancy evidence practice
• Strong understanding of the Life Sciences value chain with focused and demonstrated expertise in the clinical and R&D phases.
• Extensive network of Life Sciences buyers and partners
• Bachelor’s degree in technology, healthcare, or equivalent experience; master's degree or Phd will be preferred
• Understanding of the competitive landscape for Evidence Services and anticipating how market and competitive factors will influence NTT DATA services
• Excellent written and verbal communication skills and demonstrates boardroom executive presence

 

Experience Level

Senior Level