Customer Support Executive

Panther Nails Business Solutions
Hadapsar, Pune
₹10,000 - ₹17,000 monthly*

Fixed

₹10,000 - ₹15,000

Average Incentives*

₹2,000

Earning Potential

₹17,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job Description

Responsibilities of Support

1. Assign calls to L1, L2 & L3 support teams looking at the call request and ensure timely resolution.

2. Professionally Communicate with the customers reaching the support centre through the call center

3. Resolve calls in individual capacity as well

4. Ensure friendly approach with the customers and ensure timely resolution of support requests up to the satisfaction of the customer.

5. Periodically report to the management the current state of support services

6. Enhance internal systems to achieve improved customer satisfaction.

Requirements -

1. Must be experienced in software support role; typically, in technical support for cloud-based applications.

2. Excellent oral & written communication skills

3. Good time management

4. Good Team Player


Prefered Languages - Bengali, Tamil, Malayalam, Tamil, Kannada, Hindi, English, Gujrati

Job role

Work location
Work locationPentagon 4, Magarpatta, Hadapsar, Pune, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Voice Process
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
Gender
GenderAny gender

About company

Name
NamePanther Nails Business Solutions
Address
AddressPentagon 4, Magarpatta, Hadapsar, Pune, Maharashtra, India
Job posted by Panther Nails Business Solutions

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You can expect a minimum salary of 10,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 7 May 2026. For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!