Deputy Manager - Process Training and eLearning Development
WNS Global Services Pvt Ltd
Work from Office
Full Time
Min. 2 yearsJob Description
Deputy Manager - Process Training (eLearning Developer/Instructional Designer/Articulate Storyline 360) - Pune - REF104338W_2026259551
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
To ensure that all the trainings are conducted as per the plan by ops /clientTo support Ops SMEs/trainers in conducting the trainingTo prepare and maintain various process/Training related documents in EnglishTo maintain the database for all the trainings conducted over the last 2-3 yearsTo provide relevant data as and when necessary, To adhere to the requirements of supervisors.To create contents of the process with the co-ordination of Ops as per the training and process requirements.Proactively, managing performance and enhancing performance of team based defined KPI'sAssess training needs, provide training opportunities and train new hires and existing staffProvide subject matter expertiseTimely escalation of people issues, maintaining disciplineIncentive/ Performance Management monitoring.Exposure with hands on experience on Digital training tools, strategies is must.
Qualifications
Graduation
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Retail / Counter SalesCashier
Organic DrycleanersWork from OfficeFull TimeAny experience
Basic English
Office Executive
Shubhshree Hospitality Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishPharmacy Sales Associate
Aamrita Global Llp
Field JobFull TimeAny experienceBasic English
Collection/Recovery Manager
Modern DairyWork from OfficeFull Time
Night ShiftMin. 1 yearGood (Intermediate / Advanced) English
Telecaller
Dynamic Financial ServicesWork from OfficeFull TimeAny experienceBasic EnglishComputer Technician
S D G InfotechWork from OfficeFull TimeAny experienceNo English RequiredYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!