Sales and Service Engineer - Stud Welding & Torque Tools

Engineer -Application & Services

Outline of Main Duties/Accountabilities:

 

• Lead Regional Level sales & Service of Stud welding Systems (Tucker & Nelson Brand), SAT DC Torque Tools to achieve sales target.
• Develops and implements an agreed upon regional sales plan which will meet the business goals of increasing sales to the customer base and improving customer satisfaction
• Application /RFQ Study, Techno Commercial Offer Submission, Negotiate and close agreements with customers Requirement.
• Monitor and analyze performance metrics and suggest improvements.
• Prepare monthly, quarterly and annual sales forecasts.
• Liaising with and working alongside sales and Service engineers.
• Offering customer training.
• Lead regional Sales to educate the customer proving Stanley as a superior product thru Commercial handlings, Application Study, Demo Activities and detailed technical Walk thru of the product.
• Liaise closely with the Product/Engineering team of the customer to ensure that the expectation and Stanley understanding is in sync. Use the opportunity to brand Stanley as a Solution provider.
• Develop and write specifications, performance requirements, technical analysis and position attractive proposition to the customer.
• Participates and initiate in meetings, seminars, and training sessions to stay apprised of new developments in field and keep pace with competitor’s activities and product knowledge.
• Coordinates presale demonstrations and trade show exhibitions including procurement of equipment, set-up, demonstration, and discussion with potential customers
• To coordinate with Stanley Principals Unit for getting technical assistance, Application Study, Project Study, BOM preparation, 3D modelling, Configuration making.
• Offering feedback on future product development, features and functions
• Help and assist the BU head to make budget and strategic plan for the DC Tools based on business plan,
• prepare sales strategy for Business expansion in the market and ensure attainment of sales targets and profitability.
• Prepare action plan for direct reports for effectively servicing customers and leads.
• Perform research and identify new potential customers and new market opportunities
• Implement action plan for penetration into new markets with Demo/Trails/technical Presentations.
• Ensure inventory is within permissible limits
• Monitor Service Team to meet the service standards met at all times and assist them to resolve the Customer Complaints and issues.
• Keep a tab on competitor activities and ensure that the management is kept informed about any major happenings in the marketplace.
• Build and update Potential customer database-machine configurations and systems Installed-
• Build reputation of Stanley Engineered Fastening as solution provider for relevant customer requirements
• Responsible for collection of payment and relevant documentation from customer base

 

KEY RESULT AREA:

• All customer RFQ handled within the agreed time
• Customer feedback on competence and behavior is positive
• Sales figures and trends for Stud welding & Stanley DC Torque tools Business.
• Number and range of contacts per customer
• Customer retention
• New customer generation
• Customer feedback
• Training to customers end user is provided in time and is of a Desired quality and competence

 

 

Skills and Formal Training Requirements/Experience:

• Diploma/ bachelor's degree in engineering (Mechanical/ Electrical/Mechatronics), Experience in Sales & Service responsibilities of Capital Equipment's preferably in welding Equipment's / robotics etc.
• Past experience in Atlas Copco/Desoutter/Apex/Cleco/IR/Bosch -Similar Brands into DC and Pneumatic Torque Tool selling-
• Experience: 5 to 8 years in Sales & Marketing, Business Development, Application Study of DC Torque tightening Tools
• Essentials: Understanding of Automobile OEM’s and Tiers functioning, Past experience in Torque Tool Selling is must-
• Excellent leadership and communications skills, both written and verbal
• Capable of performing professional presentations and demonstrations for all product types targeted for the region
• Should be self-motivated and ready to take new assignments/opportunities.
• Must travel extensively within India.
• Is able to develop new sales strategies based upon prior experience.
• Is proactive and anticipates potential problems before they can hinder a company’s success.
• Possesses good customer service skills

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Experience Level

Senior Level