Front Office Receptionist
Karthika Consulting & SolutionsFixed
₹15,000 - ₹18,000
Average Incentives*
₹5,000
Earning Potential
₹23,000
Fixed
₹15,000 - ₹18,000
Average Incentives
₹5,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Benefits include: ESI (ESIC)
Job Description
Job Duties & Responsibilities
- To interact with hospital insurance patients.
- Create WhatsApp groups to provide/share information.
- Collecting necessary documents from the Patient /Hospital.
- Coordinate with internal medical and Ops team for initial approval.
- Cross-checking the files before sharing with the approval team.
- Educating patients about deduction.
- To create awareness about reimbursement claims. (Pre & Post Hospitalization)
- Collecting claim support documents from the patients/hospitals & coordinating with the back-end team to ensure smooth transfer of data to the TPA/Insurance company.
- Efficiently and effectively handle grievances/issues raised by hospital staff & patients, escalate issues to the team leader, as necessary.
- Follow up and provide Updates to the clients
- Efficiently and effectively handle grievances/issues raised by hospital staff & patients, escalate issues to the team leader, Regional Manager Claims Assistance, Manager Operations, and Business Head as necessary.
Qualifications & Skills
- Any Diploma, Graduation / Under Graduation
- Should have good listening & analytical skills
- Excellent interpersonal & communication skills
Job role
Job requirements
About company
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The candidate should have completed Post Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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