Customer Care Executive
Streamline Customer Support ServicesFixed
₹17,000 - ₹24,000
Earning Potential
₹24,000
Fixed
₹17,000 - ₹24,000
Earning Potential
₹24,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
4 applicants
Job Description
Key ResponsibilitiesRespond: Handle customer inquiries across phone, email, chat, social media with empathy and speed.
Resolve: Troubleshoot issues, process requests, and escalate complex cases to relevant teams.Inform:
Explain products, policies, refunds, and next steps clearly.
Document: Log all interactions accurately in the CRM/helpdesk tool.
Deliver: Meet KPIs like AHT, FCR, CSAT, and response time.Improve:
Share feedback trends with product/ops to improve customer experience.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 1 May 2026. For more details, download apna app and find Full Time jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!