Finance Marketing Executive

At PSV Financial Services, we believe that exceptional customer service starts with empathy, proactive

support, and a genuine passion for helping people. As a Customer Service Representative, you’ll be on

the front-lines of our mission—delivering high-impact support to our clients and creating positive

experiences at every touch-point.

Whether it’s answering a quick query, resolving a complex issue, or guiding a customer through our products,

you’ll be the voice and heart of PSV ensuring every interaction reflects our commitment to excellence.

★ What You'll Do

 Connect with Customers: Addressing customers via phone and chat



Solve Problems Fast: Resolve concerns with professionalism, empathy, and urgency

 Keep It Accurate: Process applications, and requests with a strong focus on detail and efficiency

 Document Interactions: Maintain clean, up-to-date records of customer communications

 Be the Expert: Provide accurate, helpful information about our financial products and services

 Follow Up: Ensure customer satisfaction by checking in post-resolution

 Uplift Every Interaction: Keep a positive, respectful, and empathetic tone in every conversation

★ Who We're Looking For

We’re searching for service-driven individuals who thrive in a fast-paced, people-focused environment:

 Strong Communicators: Able to explain clearly, listen actively, and connect genuinely with customers

 Experienced in Customer Support: Prior experience in resolving inquiries and complaints is a plus

 Professional & Empathetic: Approachable, respectful, and committed to delivering top-notch service