IT Support Executive
Haneul Sysnet Technologies IndiaFixed
₹12,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹12,000 - ₹18,000
Earning Potential
₹18,000
Field Job
Full Time
Any experience
Basic EnglishJob highlights
26 applicants
Benefits include: PF, Petrol Allowance, ESI (ESIC)
Job Description
Responsibilities
- Hardware & Software Setup: Install and configure servers, computers, printers, Security Surveillance Devices, AV and networking hardware.
- On-Site Troubleshooting: Diagnose and resolve system faults, network outages, and hardware issues.
- Routine Maintenance: Perform scheduled upgrades, system health checks, and preventive maintenance.
- Client Support: Communicate directly with clients to resolve concerns and provide technical assistance.
- Documentation: Keep detailed service records, update technical documentation, and submit work reports.
- SLA Compliance: Respond to and complete service requests within established Service Level Agreements (SLAs). [1, 2, 3, 4]
Key Requirements & Qualifications
Education: Diploma / bachelor’s degree in information technology, Computer Science, or equivalent hands-on experience.
Technical Skills: Strong working knowledge of LAN/WAN connectivity, operating systems (Windows/Linux), and hardware diagnostics.
Certifications: Vendor-specific certifications like CompTIA A+, Cisco CCNA, or Microsoft Certified are highly preferred.
Mobility: Willingness to travel frequently to different job sites, client offices, or data centers. - Bike Required
Soft Skills: Excellent critical thinking, customer service, and the ability to work independently without direct supervision
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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