Solution Engineering Manager

Manager, Solution Engineering

Manager, Solution Engineering – Pune, India

Do you view Integrations in the retail financial industry as more than just APIs and microservices, and instead see it as an opportunity to improve the Digital Banking customer experience?  Do you feel empowered to quickly respond to product enhancement requests that impact integration, functionality issues and implementation of integrations to ensure new Digital banking capabilities are delivered to the customers in an agile fashion? If so, why not consider joining Western Unions as Manager, Solution Engineering.

Western Union powers your pursuit. 

We are seeking an experienced Engineering Manager to lead highly productive technical team. This role is ideal for a strong technical leader with a passion for building high-performing teams, driving engineering excellence, and delivering scalable, high-quality software solutions. You will work closely with Product, Operations, and cross-functional stakeholders to define strategy and ensure successful execution.

Role Responsibilities  

•

Leadership & People Management

• Lead and technically mentor engineering teams across India
• Build and nurture a strong engineering culture focused on collaboration, accountability, and continuous improvement
• Drive performance management, coaching, and career development for engineers and team leads

Delivery & Execution

• Own end-to-end delivery of complex software initiatives with a focus on quality and timeliness
• Collaborate with Product Management to define scope, prioritize roadmaps, and balance innovation with execution
• Partner with Operations to ensure smooth releases, system uptime, compliance, and service reliability
• Establish scalable engineering processes, metrics, and best practices
• Effectively communicate risks, milestones, and technical decisions to stakeholders and leadership

Technical Leadership

• Provide architectural and technical guidance for systems involving:
  • Java, Spring Boot
  • RESTful APIs and microservices
  • Cloud platforms (preferably AWS)
  • Databases (PostgreSQL, NoSQL)
  • Kafka
• Champion DevOps maturity including CI/CD, automation, observability, and cloud-native architecture
• Drive adoption of AI tools to enhance engineering productivity and code quality
• Advocate for engineering excellence, scalability, and maintainability
• Use AI to accelerate modernization, testing, documentation, observability, and engineering productivity.

Role Requirements  

• 11+ years of software engineering experience, with at least 4+ years in people management
• Strong technical expertise in:
  • Java, Spring Boot
  • API development and microservices
  • AWS or similar cloud platforms
  • Databases such as PostgreSQL or NoSQL
  • Kafka
• Hands-on experience with DevOps practices, CI/CD pipelines, and cloud deployments
• Strong collaboration experience with Product and Operations teams
• Excellent communication, stakeholder management, and decision-making skills
• Hands-on experience using AI coding agents to build or accelerate end-to-end software delivery.
• Ability to write clear prompts, iterate with AI tools, and validate outputs before production use.
• Review AI-generated code and designs against Western Union standards for security, privacy, compliance, resilience, reliability, and quality.

Preferred Qualifications

• Experience scaling engineering teams during high-growth phases
• Experience in writing scalable code using Java, Rest APIs, Spring Boot and Kafka
• Exposure with architectural patterns such as microservices, APIs, databases, event-driven systems, queues, and workflow automation.
• Proven track record leading transformation initiatives (DevOps adoption, cloud migration, process optimization)
• Demonstrated success in improving code quality and developer productivity using writing efficient prompt using AI tools

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

·       Employees Provident Fund [EPF]

·       Gratuity Payment

·       Public holidays

·       Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave

·       Annual Health Check up

·       Hospitalization Insurance Coverage (Mediclaim)

·       Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance

·       Cab Facility

·       Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. 

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee’s working days per month.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-Hybrid #LI-RP

Estimated Job Posting End Date:

06-12-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Experience Level

Mid Level