Quality Assurance Lead

Job Summary

We are seeking a detail-oriented and experienced QA Lead to oversee the quality assurance process for Web and Progressive Web Applications (PWA) in the Property & Casualty (P&C) insurance domain . The ideal candidate should have a strong background in functional, regression, and end-to-end testing of insurance applications, as well as a solid understanding of Agile/Scrum methodologies.

Key Responsibilities

• Lead the QA strategy, planning, execution, and delivery of web and PWA applications

• Collaborate with business analysts, developers, and product owners to understand requirements and define comprehensive test strategies

• Design and review test cases for functional, regression, integration, and UI testing

• Ensure coverage of domain-specific scenarios related to consumer warranty insurance, policy  administration, claims, underwriting, billing, and customer portals

• Coordinate test planning, execution, defect tracking, and closure

• Manage a team of QA engineers, ensuring proper task allocation, support, and mentoring

• Provide QA status updates, metrics, and quality indicators during sprint reviews and release planning

• Work closely with developers to perform root cause analysis and resolve issues

• Contribute to the test automation strategy and review automation coverage for regression cycles

• Ensure testing aligns with compliance and data privacy requirements

Required Skills & Qualifications

• 8–12 years of QA experience with at least 2+ years in a QA Lead role

• Strong experience in Web and PWA application testing

• Good understanding of Property & Casualty insurance workflows (e.g., consumer warranty insurance,  policy lifecycle, claims, billing)

• Have experience in multiple device and browser testing.

• Proficient in writing test plans, test cases, and test scenarios based on business requirements

• Experience with test management tools like Jira, TestRail, Zephyr, or similar

• Solid experience in defect tracking, root cause analysis, and test closure reporting

• Familiarity with Agile/Scrum and participation in sprint ceremonies

• Basic understanding of front-end technologies for effective collaboration (HTML, CSS, browser dev tools)

• Exposure to test automation tools (e.g., Selenium, Cypress) is a plus

• Exposure to AI-powered QA tools (e.g., Testim, AccelQ, Tricentis Tosca with AI features, etc.) is a plus

• Good understanding of test management and tracking tools (Azure DevOps, Jira, Xray, Zephyr).

• Strong understanding of SDLC, STLC, Agile, and DevOps practices.

Preferred Skills

• Knowledge of P&C domain

• Experience in API testing using Postman, Swagger, or similar tools

• Knowledge of performance or security testing tools is a plus

• ISTQB or other QA certifications

Soft Skills

• Excellent communication and stakeholder management

• Strong analytical and problem-solving skills

• Ability to multitask, prioritize, and handle time-sensitive deliverables

• Team player and proactive leader with a quality-first mindset