Scrum Master - Agile Project Facilitator

Scrum Master - Planning & Execution

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

What you’ll do

• Lead and facilitate 2-3 Scrum teams, each composed of 7-9 members including software developers, QA engineers, and a product owner.

• Champion and ensure team understanding and adherence to the Team Agreement, Definition of Ready, and Definition of Done.

• Collaborate closely with product owners to ensure a clear understanding of business objectives within features and user stories.

• Expertly facilitate core Scrum ceremonies: sprint planning, release planning, daily stand-ups, stakeholder demos, and sprint retrospectives.

• Actively support the product owner in the continuous development, maintenance, and refinement of the product backlog.

• Proactively identify and eliminate impediments and blockers to maintain high team productivity.

• Manage and coordinate dependencies with other internal teams to ensure smooth workflow.

• Provide transparent metrics and regular team health status updates.

• Mentor team members in the adoption and consistent application of Agile/Scrum best practices.

• Diligently track, report on, and facilitate the resolution of identified issues and risks.

• Implement and support change practices within the team.

• Track key team performance indicators such as velocity, volatility, predictability, and cycle time, and use these metrics to drive continuous team improvement.

• Provide exemplary support to the team through servant leadership and by consistently leading by example.

• Utilize Jira proficiently to create insightful dashboards, filters, and reports for team visibility and tracking.

• Protects the scrum process and prevents distractions 

• Ensures the proper front door process is followed

  • Captures risks and issues, and escalates to P&E Tribe Lead as needed

• Provides squad-level status to the P&E Tribe Leads on a bi-weekly basis or as needed (UDF)

• Facilitates Scrum/Kanban ceremonies including:

  • Work intake planning and management

  • Backlog refinement/prioritization

  • Daily stand-ups

  • Reviews and demos

  • Retrospectives

  • Team capacity planning (velocity, burndown charts, estimation)

  • Partnering with P&E Tribe Lead or P&E Segment Lead to facilitate quarterly planning 

• Partners with the P&E Tribe Lead to support the Planning & Delivery Framework, including tool usage, processes, standards, etc., focusing on: (Jira process)

  • Squad capacity monitoring and management

  • Delivery tracking and release management

  • Blocker removal support

What experience you need 

• Scrum/Agile Experience: 1–3+ years of direct experience as a Scrum Master, preferably in software development, is standard.

• Prior Roles: Strong candidates often have 3–5 years of experience in related roles such as project management, business analysis, or engineering.

• Key Skills for the Role

• Conflict Resolution & Problem Solving: Ability to remove impediments and manage team dynamics.

• Leadership & Communication: Strong skills in influencing without authority.

• Tools Proficiency: Familiarity with ALM tools (e.g., Jira, Azure DevOps).

• Education: A Bachelor’s degree in IT or a related field is commonly required. 

  Scrum.org +4

• Coaching & Facilitation: Proven experience in mentoring teams, coaching Product Owners, and facilitating Scrum events (retrospectives, planning, etc.).

• Certifications: Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) are highly preferred.

• Technical Understanding: While not always required to code, experience in software development, testing, or technical environments helps. 

  Reddit +6

What could set you apart

• Impediment Removal: Focuses solely on clearing roadblocks outside the team's control (e.g., bureaucratic bottlenecks, external dependencies) rather than just tracking tasks.

• Servant-Leadership: Prioritizes team needs and supports them in becoming self-organizing and cross-functional.

• A great Scrum Master is not a taskmaster or a secretary, but an agent of change who empowers teams to be as productive and self-sufficient as possible. 

• Focus on Process over "What": Enables the team to determine how to deliver the product, guiding them on Scrum framework adoption, whereas product owners focus on what is being built.

• Coaching & Mentoring: Guides the team and organization to understand and adopt Agile practices, fostering continuous improvement.

• Conflict Mediation & Culture: Acts as a neutral facilitator to resolve conflicts and creates an environment where teams feel safe to raise issues.

• Relationship Networking: Moves beyond the team to navigate the broader organization, improving cross-team collaboration. 

  LinkedIn +7

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

IND-Pune-Equifax Analytics-PEC

Function:

Function - Tech Dev and Client Services

Schedule:

Full time

Experience Level

Senior Level