Hird Services

Senior Customer Associate

Hird Services
Pune
₹32,000 - ₹40,000 monthly*

Fixed

₹32,000 - ₹38,000

Average Incentives*

₹2,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 80% candidates in last 1 days

5 applicants

5 applicants

Benefits include: Overtime Pay, PF, Travel Allowance (TA), Internet Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Benefits include: Overtime Pay, PF, Travel Allowance (TA), Internet Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Job Description

Hiring for International Voice Process (Inbound)


📍 Location: Pune

🏢 Work From Office | Night Shift | 5 Days Working


Eligibility:


✔ 12th Pass / Graduate

✔ Minimum 1 year of International Inbound Voice (B2C) experience

✔ Excellent English communication skills


Roles & Responsibilities:


• Handle inbound customer calls and resolve queries efficiently.

• Provide excellent customer service and maintain high customer satisfaction.

• Document customer interactions accurately.

• Meet quality, productivity, and SLA targets.


Interested candidates can share their updated resume at :- 9303800843

Job role

Work location
Work locationPune, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
Skillsbpo, Blended process, Domestic BPO, Customer acquisition, Customer acquisition management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameHird Services
Address
AddressPune, Maharashtra, India
Job posted by Hird Services

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You can expect a minimum salary of 32,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 20 Jun 2026. For more details, download apna app and find Night Shift jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!