Solution Consultant - Business Analyst

Sr Consultant Business Analyst

Job Title Solution Consultant

Designation Principal Consultant

Location MphCybercity Tower 4 Pune IN

Job Summary

The Solution Consultant is a professional client facing position responsible for a range of software implementation activities aimed at achieving high levels of client service and satisfaction during the implementation of Clients artwork management software Veraciti This role requires independent judgment and decision making throughout the implementation process The Solution Consultant will lead the configuration demonstration and training of Veraciti ensuring hands on involvement in configuring the software for our customers Additionally the position includes providing postlive support to facilitate a smooth transition to using Veraciti

Responsibilities

Lead all aspects of implementation for assigned customers adhering to Clients standard implementation approach

Collaborate closely with the project manager to maintain project scope and deliver expected outcomes in line with the statement of work

Develop a comprehensive understanding of Veraciti functionality and application

Facilitate onsite workshops with customers engaging teams from ERP and backend systems to gather detailed requirements

Analyze customers ways of working and business processes to tailor the configuration of Veraciti to meet their specific needs

Mandatory Skills

Proven experience in in enterprise implementations like SAP/oracle PLM.

Strong analytical skills and excellent interpersonal and communication abilities

Commercial awareness and the ability to work effectively in a team environment

Logical thinking with creative problem solving capabilities

Ability to deal with ambiguity and demonstrate diplomacy in client interactions

Self starter with flexibility and influencing skills

Preferred Skills

Working knowledge of artwork creation and related processes

Experience in regulated industries such as medical devices and pharmaceuticals

Background in labellingpackaging design andor management

Demonstrated experience in leading customer engagements workshops and meetings

Qualifications

Strong academic record with a Bachelors degree or equivalent

This position is ideal for candidates who are passionate about delivering exceptional client service and have a strong background in enterprise solutions If you are looking to make a significant impact in a dynamic environment we encourage you to apply

About Mphasis

Mphasis applies next generation technology to help enterprises transform businesses globally Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach Front2Back uses the exponential power of cloud and cognitive to provide hyperpersonalized CX2C2TM1 digital experience to clients and their end customers Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise enabling businesses to stay ahead in a changing world Mphasis core reference architectures and tools speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients

Equal Opportunity Employer

Mphasis is an equal opportunityaffirmative action employer We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race gender national origin ancestry age color religious creed marital status genetic information sexual orientation gender identity gender expression sex including pregnancy breast feeding and related medical conditions mental or physical disability medical conditions military and veteran status or any other status or condition protected by applicable federal state or local laws governmental regulations and executive orders View the EEO in the law poster here view the EEO in the law supplement here To view the pay transparency nondiscrimination provision please click here and to view the EVerify posting click here
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