Sales Administrator - Service Supply Network

Job Summary

What you will do

As a Sales Administrator, you will contribute to delivering world-class service by managing critical sales operations:

• • Manage end-to-end order processing in ERP systems (SAP preferred)
  • Validate pricing, commercial terms, and customer data
  • Ensure timely order booking, amendments, and closures
  • Provide administrative and operational support to regional sales teams
  • Support quotations, Booking orders, Pricing coordination, and contract processes
  • Monitor order lifecycle and proactively resolve delays or discrepancies
  • Act as a key interface between Sales, Supply Chain, Finance, and Service teams
  • Resolve order-related queries, billing issues, and customer escalations
  • Maintain strong communication with global stakeholders across time zones
  • Ensure compliance with global processes and drive continuous improvements

We believe you have

• Bachelor’s or Master’s degree in business administration, Commerce, or related field.
• 3–6 years of experience in Sales Administration / Order Management (preferably in a shared services environment)
• Strong experience with ERP systems (SAP preferred)
• Advanced knowledge of Microsoft Excel and reporting tools
• Experience working with global stakeholders is an advantage
• Strong attention to detail, problem-solving mindset, and communication skills
• Ability to manage high-volume tasks in a fast-paced, global environment

Key Competencies

• Customer-centric approach
• Ownership and accountability
• Ability to work in a fast-paced, global environment.
• Effective communication (written and verbal)
• Excellent coordination and stakeholder management skills
• Strong time management and prioritization
• Collaboration across global teams
• Continuous improvement mindset