Senior Technical Analyst - HR Information Systems

Tech Analyst, HR Information Systems

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference working in everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Job Summary

We are seeking a Senior HRIS Analyst to support the maintenance and enhancement of the

Workday HCM system. This role will collaborate with internal and external stakeholders to

improve efficiencies and automate processes using the Workday platform. The Senior HRIS

Analyst will optimize system functionality through continuous process improvements and

enhancements to provide an excellent end-user experience.

Essential Functions

• Support system administration, including business process configuration and design of Workday HR.

• Collaborate with HR and business stakeholders to gather requirements and deploy high-quality solutions in an Agile framework.

• Understand system pain points, determine root causes, and develop solutions in Workday to address short-term and long-term requirements.

• Identify and manage dependencies and downstream impacts of projects to minimize adverse effects on the system and business processes.

• Design and develop custom reports to meet business requirements.

• Configure and administer security in compliance with policies and procedures.

• Deliver end-user support by conducting root cause analysis and resolving issues through the ticketing system.

• Create and maintain detailed documentation for the design, configuration, and testing of requested changes and enhancements.

• Manage the design and development of deliverables independently.

• Support Workday release activities.

• Willingness to work in shift from 2:30 PM to 11:30 PM.

Required Qualifications

• Bachelor's degree.

• 5+ years experience with an HR ERP system development role (Oracle, PeopleSoft, SAP, etc.) troubleshooting and resolving environment issues for enterprise software applications.

• 3+ years of experience working with integrations in Workday.

• Expertise in business process configuration and administration, including workflows, validations, and conditional rules.

• Proficiency in Workday Studio, EIB, Core Connectors, RaaS, and custom report creation. 

• Strong knowledge of web services (REST, SOAP), APIs, XML, XSLT, etc.

• Proficient in Workday security.

• Strong understanding of HR processes and best practices.

• Excellent analytical and problem-solving skills, with the ability to architect and design scalable solutions.

• Strong stakeholder management and excellent communication skills.

Preferred Qualifications

• Expertise in multiple Workday HCM modules - Core HCM, Compensation, Recruiting, Absence, and Time Tracking.

• Ability to train, coach, and mentor team members.

Preferred Education

• Bachelor’s degree in IT or related field.

Preferred Certifications

• Workday Certifications

General Performance Criteria

As the Sr Tech Analyst, HR Information Systems, you will be required to fulfill your responsibilities while meeting the following general performance criteria for this position at this level:

Expertise: You research, create proof of concepts, and introduce new methods.

Communication: You guide others through problem solving whether it is a technical issue, project impediment, or conflict.

Domain: You guide the delivery of your team to make a positive impact on other parts of the company based on detailed knowledge of the needs of those stakeholders and how those needs are supported by your team.

System: You own relevant segment of systems that are used regularly for the business to function and are well versed in the related KPIs.

Process: You question the status quo in a constructive manner to find areas for the team to improve.

Influence: You regularly make an impact to your entire team.

To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.

Mandatory Requirements:

Employees must have a high-speed broadband internet connection with a minimum speed of 50 Mbps and the ability to set up a wired connection to their home network to ensure effective remote work. These requirements may be updated as needed by the business.

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Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Experience Level

Mid Level