Senior Consultant - ERP Application and Business Process Integration

Vended Application Senior Consultant I

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Vended Application Lead Consultant typically provides expertise across all major functions in their area(s) of the business and delivers product features utilizing vended software, particularly ERP applications, by applying knowledge of the application’s functionality and client business processes. The role creates technical and process designs and configures vendor software for new or existing complex enterprise-wide and business-unit applications and maintenance efforts. The Lead Consultant is also aware of vendor feature roadmaps and understands how to navigate support processes and developer groups to gain insight and influence future direction.

Key Responsibilities

• Develop overall product planning by contributing to/creating stories for complex features in areas of responsibility, including guiding the story development for other team members who may be learning

• Organize, lead and finalize feature review sessions for complex business issues/requirements and document resulting decisions; provide coaching to newer team members on their features and delivery

• Create the functional design, leveraging moderate technical skills, to address complex business processes or issues or to address the requirements of a set of product features

• Configure or develop within vendor software; review and verify operation of new vendor release features. Leverage vendor defect resolution procedures and support tools to resolve issues.

• Provide training for other team members and users; assist in developing team bench strength

• Use knowledge of integrated requirements to evaluate proposed software products in line with strategic corporate and vendor direction

• Support the planning, conduct, and review of module and integration testing for all but the most complex projects

• Manage the issues and blockers for assigned features and product stories

• In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in multiple areas of the business; acknowledged as a subject matter expert in multiple processes and applications

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Defect Resolution, ERP Applications, Functional Designs, Integration Testing, Issue Management

Shift Time

Recruiter Info

Yateesh B Gybgaa@allstate.com

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.

Experience Level

Senior Level