Customer Support Executive
Zobone International OutsourcingFixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹25,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
5 applicants
Benefits include: Internet Allowance, Laptop
Job Description
Job Summary
We are looking for a Customer Support Executive to manage customer interactions for our UK-based operations. The role involves handling queries, resolving issues efficiently, and delivering a high standard of service while maintaining professionalism and empathy.
- Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, and chat
- Resolve customer queries, complaints, and requests in a timely manner
- Provide accurate information about products, services, and processes
- Maintain detailed records of customer interactions in internal systems
- Escalate complex issues to the appropriate teams when required
- Ensure adherence to company policies and UK compliance standards
- Meet individual and team performance targets (KPIs, SLAs)
- Deliver excellent customer experience aligned with company values
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Rajkot to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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