Regional Sales Manager (B2C)

Regional L&D Manager - MFB - Ranchi - Satya Ganga Arcade - JM

Independently responsible for operational management of training Centre in your respective region.

·          Pre & Post recruitment orientation programme for fresher, Loan officers, Branch Managers & Area Managers

·          Monthly induction & refresher program on Product, Process, Policies & behavioural training in region.

·          Training need identification, training assessment, capability building & qualitative aspects of business, process, compliance, audit, crm, Sales pitch. identifying target audience

·          Process training on Loan Disbursement Process, Documentation & delinquency.

·          IT Systems & application training, Different APIs,

·          Collaborate with regional stakeholder and socialize learning journeys amongst region.

·          Measure learning effectiveness through periodic interventions and assessments.

·          Classroom conducting through LMS, maintain and captured all training details in LMS and report to HO and stakeholders

·          Publishing monthly training dashboard.

·          Visiting branch's for location based training

·          Reward & Recognition

·          Should be well versed with MFI / Microfinance industry

Min  3yrs exp + Experience as a Regional Trainer
Must be familiar about Microfinance business models, process, policy & Product

Key Skills

Well versed with  understanding of Microfinance Industry
Good acumen of technology and automation.

Education Post Graduate/ Graduate in any discipline