Sales Coordinator

About the Role

Marca Coroma Group is looking for a highly organized and result-driven Sales Coordinator who can efficiently coordinate sales activities, generate business opportunities, manage customer relationships, and ensure seamless execution of orders from inquiry to dispatch.

Key Responsibilities

● Coordinate with the Sales Team to ensure timely preparation of quotations, proposals, and commercial offers.

● Track customer inquiries from enquiry to order closure.

● Ensure accurate order processing and timely execution through ERP.

● Coordinate with Production, Planning, Dispatch, Stores, and Accounts for smooth order execution.

● Maintain complete documentation related to quotations, purchase orders, invoices, dispatches, and customer records.

Lead Generation & Customer Management

● Generate qualified leads through online portals, existing databases, references, and market research.

● Follow up regularly with prospective customers and convert inquiries into confirmed orders.

● Build and maintain strong relationships with dealers, distributors, architects, contractors, builders, and institutional customers.

●Handle customer queries professionally and provide timely updates regarding quotations, order status, dispatches, and deliveries.

● Coordinate with customers for repeat business and long-term relationship development.

MIS & Reporting

● Prepare Daily, Weekly, and Monthly Sales MIS Reports.

● Maintain customer database, sales pipeline, and follow-up tracker.

● Generate sales reports for management review.

● Monitor pending quotations and ensure timely follow-ups.

Cross Functional Coordination

● Work closely with Technical, Production, Quality, Dispatch, and Accounts teams.

● Understand customer technical requirements and coordinate with internal teams to provide suitable product solutions.

● Ensure first-order execution without delays.

Required Experience

● 2–3 years of experience as a Sales Coordinator, Sales Support Executive, Inside Sales Executive, Customer Support Executive, Business Development Executive, or Sales Operations Executive.

● Experience in Manufacturing, Bathroom Fittings, Sanitaryware, Building Materials, Hardware, Engineering Products, Electrical, Pipes, Pumps, Industrial Products, FMCG, or Auto Components will be preferred.

● Candidates having exposure to B2B Sales Coordination will be given preference.

Required Technical Skills

● Advanced MS Excel

● ERP Software (Manufacturing ERP preferred)

● CRM Software

● Quotation Preparation

● Lead Generation

● MIS Reporting

● Sales Documentation

Required Soft Skills

● Excellent Communication Skills

● Strong Convincing & Negotiation Skills

● Lead Conversion Ability

● Customer Relationship Management

● Coordination Skills

● Follow-up Skills

● Problem Solving

● Time Management

● Attention to Detail

● Logical Thinking

● Team Collaboration

● Professional Email Writing

Educational Qualification

● Bachelor's Degree in Business Administration, Commerce, Engineering, Marketing, or a related field.

● Candidates with a Technical Sales background or Engineering qualification will be preferred.