Business Development Manager (BDM)

Job Description: Business Development Manager – Sales

Company: [Rolton Packaging Industries Pvt Ltd]

Location: Surat, Gujarat

Department: Sales & Business Development

Reporting To: Promoter / Director

Employment Type: Full-Time, Permanent

CTC: ₹3.5 – 6 LPA Fixed + Performance Incentive

Experience Required: 3–8 Years

Industry Preference: Packaging / Paper / Industrial / FMCG Sales

About the Company

We are a well-established packaging manufacturer based in South Gujarat . Our product range includes:

• Corrugated Boxes — custom sizes for industrial and e-commerce use

• Paper Courier Bags — for logistics and D2C brands

• Paper Core Pipes — for textile, film, and industrial winding applications

• Paper Angle Boards — edge protection for export and heavy goods packaging

We supply to clients across textiles, pharma, FMCG, engineering, e-commerce, and logistics sectors. With a growing factory footprint near Surat and an expanding client base, we are building a stronger sales team to accelerate growth.

Role Summary

The Business Development Manager will be the primary growth driver for new client acquisition and revenue expansion. This is a senior field sales role requiring someone who can independently identify opportunities, build relationships at the decision-maker level, close deals, and manage long-term accounts. The role carries direct revenue responsibility and offers high earning potential through incentives.

Key Responsibilities

Business Development & New Client Acquisition

• Identify and approach potential clients in target sectors — FMCG, e-commerce, textiles, pharma, engineering, ceramics, agro, and logistics

• Build a qualified lead pipeline through cold calling, referrals, trade visits, and industrial area canvassing

• Conduct client meetings with purchase managers, procurement heads, warehouse managers, and business owners

• Understand client packaging requirements and propose the right product solutions with correct specifications

• Convert leads into first orders and ensure smooth onboarding

Sales Closure & Negotiation

• Prepare and present competitive quotations in coordination with the pricing/management team

• Negotiate on pricing, credit terms, delivery schedules, and volume commitments

• Close long-term supply agreements and rate contracts with mid and large-sized clients

• Achieve monthly, quarterly, and annual sales targets as set by management

Account Management & Retention

• Maintain regular contact with active clients to ensure satisfaction and repeat orders

• Resolve complaints or service issues by coordinating with production and dispatch

• Identify upselling opportunities — e.g., clients buying corrugated boxes who can also be pitched angle boards or core pipes

• Build strong relationships to prevent client attrition and competitor switching

Market Intelligence & Reporting

• Track competitor pricing, product launches, and client movements in the market

• Report weekly on calls made, meetings held, pipeline status, and orders closed

• Share field insights with management to support product and pricing decisions

• Maintain client data accurately in CRM or shared trackers

Coordination & Execution

• Work closely with the production planning and dispatch teams to ensure committed delivery timelines are met

• Communicate client-specific requirements (sizes, printing, quality standards) clearly to the operations team

• Manage credit follow-ups in coordination with the accounts team for timely payment collection

Candidate Requirements

Experience & Background

• 3–8 years of B2B field sales experience

• Prior experience in packaging, paper products, corrugated industry, industrial consumables, or related manufacturing sales strongly preferred

• Demonstrated record of independently closing new accounts — not just servicing existing ones

• Experience handling mid to large industrial or commercial clients

Skills & Competencies

• Strong prospecting and pipeline building ability

• Confident presenter and negotiator at senior buyer/decision-maker level

• Excellent relationship-building and follow-up discipline

• Ability to read client requirements and translate them into product specs

• Basic understanding of GST invoicing, credit terms, and commercial documentation

• Comfortable with MS Excel, WhatsApp Business, and basic reporting tools

Language & Communication

• Fluent in Gujarati

• Fluent in Hindi

• Working knowledge of English for written communication and reports

Other Requirements

• Own two-wheeler or four-wheeler (mandatory for field visits)

• Willingness to travel across Surat city, Surat district, and nearby industrial areas (Sachin GIDC, Kim, Ankleshwar, Bharuch, Navsari, Valsad)

What We Offer

|Component    |Details                         |

|----------------|---------------------------------------------------------|

|Fixed Salary  |₹3.5 – 6 LPA based on experience             |

|Sales Incentive |Monthly payout on target achievement           |

|Travel Allowance|Fuel reimbursement as per actuals / policy        |

|Mobile Allowance|Provided                         |

|Growth Path   |Senior BDM → Regional Sales Head as company scales    |

|Work Culture  |Direct access to promoter, fast decisions, no bureaucracy|