Customer Support Analyst
Supro Info Solutions Private LimitedFixed
₹17,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹17,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
27 applicants
Benefits include: 5 working days
Job Description
Job Title: Customer Support Analyst
Location: Surat, Gujarat (University Road)
Employment Type: Full-Time
Experience: 0–2 Years (Freshers Welcome)
Shift: US Rotational (2:00 PM – 12:00 AM / 7:00 PM – 5:00 AM)
*Role Overview*
We are looking for customer-focused individuals to join our support team. The role involves handling customer queries, providing accurate solutions, and ensuring a smooth support experience.
*Key Responsibilities*
- Respond to customer queries via phone and email
- Provide timely and effective solutions
- Escalate unresolved issues when required
- Maintain records of customer interactions
- Follow internal processes and service standards
*Requirements*
- Good communication and interpersonal skills
- Problem-solving ability and a proactive approach
- Basic knowledge of CRM tools is a plus
- Willingness to work in US rotational shifts
*Training & Evaluation*
- 1-month training provided
- 2 assessments post-training (60–70% required to continue)
*Product*
- RetailzPOS (POS solution)
*Salary*
- ₹17,000 – ₹30,000 per month
Job role
Job requirements
About company
Similar jobs you can apply for
Electrical EngineerElectrical Design Engineer
Aditya Industech LtdWork from OfficeFull TimeMin. 1 yearBasic English
Factory Worker
Frisca Frozen Products Private LimitedWork from OfficeFull TimeAny experienceNo English RequiredElectrical Maintenance Technician
Blue Ribben Charitable Trust
Field JobFull TimeAny experienceBasic EnglishAccountant Cum Office Assistant
Hinglaz CreationWork from OfficeFull TimeMin. 2 yearsBasic EnglishE-Commerce Manager
M&V Brothers Kitchenware LlpWork from OfficeFull TimeMin. 2 yearsBasic EnglishOnline Commerce Executive
Shaurya FashionWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 17,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 21 Jun 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!