E-Commerce Operation Executive (Etsy)

Job Summary

We are looking for a dedicated E-commerce Listing Executive to manage and optimize our Etsy store listings on a regular basis. The ideal candidate will ensure accurate, appealing, and SEO-friendly listings to drive traffic and sales. This role requires someone organized, detail-oriented, and familiar with Etsy marketplace requirements. The candidate should also be comfortable using AI tools to improve productivity, content creation, and listing optimization.

Key ResponsibilitiesProduct Listing Management

• Create, update, and optimize product listings on Etsy with accurate descriptions, pricing, attributes, and specifications.
• Upload high-quality product images that align with brand guidelines and Etsy requirements.
• Ensure all listings comply with Etsy policies and are properly categorized for maximum visibility.
• Maintain listing consistency and accuracy across the store.

SEO & Content Optimization

• Conduct keyword research to improve product visibility and search rankings on Etsy.
• Write compelling, conversion-focused, and SEO-friendly product titles, descriptions, and tags.
• Continuously optimize existing listings based on performance data and market trends.
• Monitor competitor listings and identify opportunities for improvement.

AI-Assisted Content & Productivity

• Utilize AI tools such as ChatGPT, Claude, Gemini, or similar platforms to generate and refine product descriptions, titles, tags, and marketing content.
• Use AI tools for keyword research, trend analysis, content optimization, and workflow automation.
• Leverage AI-powered image enhancement and content generation tools to improve listing quality.
• Stay updated with emerging AI technologies and recommend ways to improve operational efficiency.

Inventory Management

• Monitor inventory levels and update listings to reflect current stock availability.
• Coordinate with the inventory team to prevent stock discrepancies and overselling.
• Ensure timely updates for new products and discontinued items.

Order Management

• Assist in processing orders and ensuring accurate tracking information is provided to customers.
• Resolve issues related to orders, returns, cancellations, and customer inquiries.
• Maintain high customer satisfaction through prompt and accurate communication.

Performance Tracking & Reporting

• Analyze listing performance using Etsy analytics and related tools.
• Track sales trends, keyword rankings, customer feedback, and competitor activities.
• Prepare regular performance reports and recommend optimization strategies.

Collaboration

• Work closely with marketing, design, and operations teams to maintain consistent branding.
• Support promotional campaigns and seasonal product launches.
• Stay updated on Etsy marketplace trends and best practices.

Qualifications

• Proven experience managing Etsy stores (1–2 years preferred).
• Strong understanding of Etsy SEO, listing optimization, and marketplace best practices.
• Experience using AI tools such as ChatGPT, Claude, Gemini, Midjourney, Canva AI, or similar platforms.
• Excellent writing and communication skills.
• Strong organizational and time-management abilities.
• Proficiency in MS Excel, Google Sheets, and e-commerce management tools.
• Ability to analyze data and implement performance-driven improvements.

Preferred Skills

• Experience in handmade, personalized, fashion, or home décor product categories.
• Knowledge of Etsy Ads and promotional strategies.
• Basic image editing skills using Canva, Photoshop, or AI-powered design tools.
• Understanding of AI automation workflows and productivity tools.

What We Offer

• Competitive salary and growth opportunities.
• Exposure to international e-commerce markets.
• Opportunity to work with cutting-edge AI tools and technologies.
• Flexible and supportive work environment.
• Career growth in a rapidly expanding e-commerce business.