SaaS Sales & Customer Success Executive

Essence ERP
Pankaj Nagar, Surat
₹6,000 - ₹10,000 monthly*

Fixed

₹6,000 - ₹8,000

Average Incentives*

₹2,000

Earning Potential

₹10,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 94% candidates in last 6 days

18 applicants

18 applicants

Job Description

About DineMatters DineMatters is a fast-growing AI-powered SaaS platform helping restaurants & cafés go digital — with smart menus, WhatsApp ordering, customer loyalty, and marketing tools. We are actively expanding across India and looking for a driven team member to grow with us.

Role: Sales & Customer Success Executive

You will work directly with the founder in a high-ownership role handling end-to-end client lifecycle — from ensuring clients are happy and active with providing them right service while onboarding.

What You'll Do

  • Onboard new clients and help them set up their dashboard
  • Follow up with existing clients to ensure they're actively using the platform
  • Resolve client queries quickly via WhatsApp/calls
  • Maintain daily lead follow-up and CRM updates

What We're Looking For

  • Strong communication in Hindi + English (Gujarati is a bonus)
  • experience in sales, CRM, or customer support
  • Confident on calls with business owners
  • Self-motivated, ownership mindset
  • Interest in SaaS / startups / tech products

Why Join?

  • Work directly with the founder — real startup exposure
  • Fast growth into Team Lead / Sales Manager role
  • Be part of building something real from the ground up

📍 Surat, Gujarat

Job role

Work location
Work locationSmit Sagar, Ayodhyanagari, Adajan, Surat, Gujarat, India
Department
DepartmentSales & BD
Role / Category
Role / CategoryInside Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameEssence ERP
Address
AddressSmit Sagar, Ayodhyanagari, Adajan, Surat, Gujarat, India
Job posted by Essence ERP

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You can expect a minimum salary of 6,000 INR and can go up to 10,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 12 May 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!