Service Coordinator
Futurzz HRFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
49 applicants
Benefits include: PF, Health Insurance, ESI (ESIC)
Job Description
Job description - Service Coordinator
Key Responsibilities
📞 Customer Handling
Receive service calls/emails for appliances like AC, refrigerator, washing machine, microwave, etc.
Register complaints and create service requests/job cards
Communicate with customers regarding service status
🛠️ Service Coordination
Assign and dispatch technicians based on location and urgency
Schedule appointments and follow-ups
Track service progress until completion
📊 Documentation & System Work
Maintain service records, job sheets, and reports
Update CRM/ERP systems regularly
Ensure accurate data entry and documentation
⚙️ Team Coordination
Coordinate with field technicians and spare parts team
Handle escalations and urgent service issues
Support service manager in daily operations
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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