Telecaller
Sakhiya Skin ClinicFixed
₹14,000 - ₹20,000
Average Incentives*
₹5,000
Earning Potential
₹25,000
Fixed
₹14,000 - ₹20,000
Average Incentives
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
No English RequiredJob highlights
Walk-in interview
Date: 04 Jun 2026 - 18 Jun 2026 | Time: 10.00 am - 06.00 pm...
Urgently hiring
5 applicants
Benefits include: Annual Bonus, PF, ESI (ESIC)
Job Description
Position:Telecaller – CRM & Patient Feedback Executive
Department:CRM & Patient Relationship Management
Location:Sakhiya Skin Clinic – Any Branch
Reporting To:CRM Manager / Branch Manager
Job SummaryWe are looking for a proactive and customer-focused Telecaller – CRM & Patient Feedback Executive to strengthen patient relationships and enhance overall patient satisfaction. The role involves contacting patients after their treatment, collecting feedback, resolving concerns, maintaining CRM records, and ensuring a positive patient experience.
- Key ResponsibilitiesPatient Feedback ManagementCall patients after treatment or consultation to collect feedback.
- Understand patient satisfaction levels and document responses.
- Identify and escalate patient complaints or concerns to the concerned department.
- Ensure timely follow-up on unresolved patient issues.
- CRM ActivitiesMaintain accurate patient records in the CRM system.
- Update patient interactions, feedback, and follow-up details.
- Track patient engagement and retention activities.
- Maintain confidentiality of patient information.
- Follow-up & Relationship BuildingConduct follow-up calls for treatment progress and patient satisfaction.
- Remind patients about upcoming appointments, reviews, and follow-ups.
- Reconnect with inactive patients and encourage clinic visits.
- Build long-term relationships with patients through professional communication.
- Reporting & DocumentationPrepare daily call reports and feedback summaries.
- Maintain records of complaints, suggestions, and resolutions.
- Submit weekly and monthly CRM performance reports.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
Similar jobs you can apply for
Field SalesJunior Sales Executive
Edhas Biofuel Refinery Pvt Ltd
Field JobFull TimeMin. 1 yearBasic EnglishSales & Marketing Executive
XphenoField JobFull TimeMin. 6 monthsNo English RequiredTelesales Executive
Shree Ram EnterpriseWork from OfficeFull TimeAny experienceNo English RequiredTelecaller
Topline Business Development ServicesWork from OfficeFull TimeAny experienceBasic English
Area Sales Manager
Mahaveer Consultancy And ServicesField JobFull TimeMin. 1 yearBasic English
Sales And Marketing Specialist
Beyond ServiceWork from OfficeFull TimeMin. 3 yearsGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 14,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed 10th or Below 10th degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Surat at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 19 Jun 2026. For more details, download apna app and find Full Time jobs in Surat . Through apna, you can find jobs in 64 cities across India. Join NOW!