How much salary can I expect as a Relationship Manager - Digital Banking in Kotak Mahindra Bank Limited in Thane?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Relationship Manager - Digital Banking in Kotak Mahindra Bank Limited in Thane?

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

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No work-related deposit needs to be made during your employment with the company.

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Relationship Manager - Digital Banking

Kotak Mahindra Bank Limited

Relationship Manager - Digital Banking

Kotak Mahindra Bank Limited

Thane

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Description

811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM

As a Relationship Manager – VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, expanding the bank’s liability base, and promoting digital banking solutions. You will serve as a key point of contact for customers, ensuring a seamless and personalized banking experience through remote channels. Customer Relationship Management: Develop and nurture long-term relationships with existing HNW customers, focusing on liability products and services. Maintain a comprehensive relationship record for each assigned customer account to ensure personalized service and effective follow-ups. Business Development: Deepen customer engagement by sourcing and onboarding family accounts, thereby expanding the customer base within existing relationships. Identify cross-selling opportunities and promote a wide range of banking products tailored to customer needs. Digital Banking Promotion: Encourage and facilitate the use of remote banking channels such as net banking and mobile banking to enhance customer convenience and engagement. Educate customers about new digital products and enhancements to strengthen their relationship with the bank. Customer Service Excellence: Deliver high standards of customer service to meet and exceed benchmark Net Promoter Score (NPS) targets. Act as a trusted advisor, addressing customer queries and concerns with professionalism and efficiency. Collaboration and Conversion: Work closely with field sales teams to ensure faster turnaround times and improved conversion ratios for leads and referrals. Coordinate effectively to deliver a seamless customer experience across channels.