Kotak Mahindra Bank Limited

Team Leader - Outbound Digital Banking

Kotak Mahindra Bank Limited
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

811-CEC Team Leader-Outbound-Digital Banking Kotak 811-Contact Centre Outbound

- Lead and manage outbound digital banking contact center operations. - Responsible for team coordination and achieving outbound campaign targets. - Oversee customer interactions related to digital banking services. - Ensure quality and compliance in outbound calls. - Support team members to enhance performance and productivity. - Collaborate with other departments to streamline processes. - Drive customer engagement and satisfaction through effective communication. - Monitor and report on team metrics and KPIs. - Facilitate training and development for outbound team members. - Manage operational challenges in a contact center environment.

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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Team Leader - Outbound Digital Banking in Kotak Mahindra Bank Limited | apna.co