CRM Executive
Tata Capital Finance Ltd
Work from Office
Full Time
Min. 1 yearJob Description
Associate - CRM - Customer Service & Strategy - RFB - Mumbai - Lodha (I-Think Techno Campus) - B wing - JM
- Responsible for managing customer relationships through CRM systems, focusing on customer service and strategic initiatives. - Role involves supporting customer service operations and contributing to strategy development for customer engagement. - Requires good communication and coordination skills to handle customer queries and improve service quality. - The position is based in Mumbai and Thane locations, indicating a need for local presence. - Suitable for candidates with some experience in customer service or CRM-related roles, though exact experience requirements are not specified. - The role supports business functions related to customer satisfaction and retention through effective CRM strategies. - Likely involves working with cross-functional teams to align customer service with business goals. - May require familiarity with CRM software and customer interaction protocols. - Emphasis on strategic thinking and customer-centric approach to enhance service delivery. - The job is not explicitly described as an internship or part-time role.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.
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