Customer Service Executive – CCU RL (Mutual Fund)
Kotak Mahindra BankFixed
₹25,000 - ₹37,000
Earning Potential
₹37,000
Fixed
₹25,000 - ₹37,000
Earning Potential
₹37,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 5 days
58 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Role: Customer Service Executive – CCU RL (Mutual Fund) / Outbound
Company: Kotak Mahindra Bank ( On Roll)
Employment Type: Full-Time (Direct Payroll)
About the Role:
Kotak Mahindra Bank is hiring dynamic and customer-focused individuals for the position of Outbound Customer Service Executive – CCU RL (Mutual Fund). The role involves handling inbound customer calls along with email and chat support, specifically for retail liability products related to Mutual Funds, ensuring high-quality service and prompt resolution of customer queries.
Key Responsibilities:
Handle Outbound customer calls related to Mutual Fund products professionally and efficiently
Respond to customer queries via email and chat channels
Provide accurate information on Mutual Fund schemes, transactions, NAVs, SIPs, redemptions, and account-related queries
Resolve customer concerns within defined TAT (Turnaround Time)
Maintain proper documentation of all customer interactions in the system
Ensure high levels of customer satisfaction and service quality
Cross-sell relevant banking and investment products where applicable
Eligibility Criteria:
Education: Graduation Mandatory (Any Stream)
Experience:
Experienced candidates preferred (salary based on interview performance)
Age Limit: 20 – 30 years
Gender: Male / Female
Communication: Excellent English communication skills (Verbal & Written)
Gap Criteria: No employment/education gap exceeding 6 months
Salary Details:
Experienced: Up to ₹4.50 LPA (CTC) – Based on interview performance
Working Days & Timings
Flexible to work in rotational day shifts (between 7 AM to 8 PM)
Weekly Offs: 8 scattered week-offs per month
Shift Duration: 9 hours (including breaks)
Open to working on Sundays and holidays
To schedule your interview Call or send your CV through WhatsApp (number mentioned below)
Contact on: HR Mayuresh - 7030021322
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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