Collection Executive / Officer

first cred
Thane West, Thane
₹22,000 - ₹48,000 monthly*

Fixed

₹22,000 - ₹38,000

Average Incentives*

₹10,000

Earning Potential

₹48,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

7 applicants

7 applicants

Benefits include: PF, 5 working days, Two-way cab

Benefits include: PF, 5 working days, Two-way cab

Job Description

🚀 Hiring: Customer Support Executive – International Collections (US Process)

🏢 Company: First Credit Services

💰 Salary:

  • ₹22K – ₹35K (No collections experience)
  • Up to ₹38K (With collections experience)

  • Unlimited incentives
  • Training incentives up to ₹10K

🕒 Shift: US Shift | 2 Rotational Week Offs

🚗 Transport: Drop + Centralized Pick-up

  • ✅ Eligibility CriteriaSSC / HSC / Graduate
  • Minimum 6 months of International BPO (Voice) experience
  • Good English communication skills
  • 💼 Job ResponsibilitiesHandle outbound/inbound calls for collections
  • Negotiate and resolve customer outstanding payments
  • Maintain quality & compliance standards
  • Achieve targets and performance metrics
  • 🧠 Selection ProcessHR Round – Telephonic
  • Ops Round – Virtual (Microsoft Teams)
  • Versant Test – Minimum score 67 (from office)

Job role

Work location
Work locationWagle Estate, Shivaji Nagar, Kisan Nagar 1, Thane West, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
Namefirst cred
Address
AddressWagle Estate, Shivaji Nagar, Kisan Nagar 1, Thane West, Thane, Maharashtra, India
Job posted by first cred

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You can expect a minimum salary of 22,000 INR and can go up to 48,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 6 May 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!