Customer Service & Email Chat Executive
Careergate SolutionsFixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹18,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
7 applicants
Benefits include: PF, 5 working days, Two-way cab
Job Description
1]Handle customer inquiries via phone, email, or chat in a professional and timely manner.
2]Resolve customer complaints efficiently while maintaining a positive attitude.
3]Provide accurate information about products, services, and company policies.
4]Maintain records of customer interactions, transactions, and feedback.
5]Follow up with customers to ensure their issues are resolved satisfactorily.
6]Build strong relationships with customers to enhance loyalty and retention.
7]Work closely with other departments to resolve complex issues.
8]Meet performance targets such as response time, resolution rate, and customer satisfaction.
9]Identify and escalate priority issues to higher management when needed.
10]Continuously improve communication and problem-solving skills to enhance service quality.
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Telecalling Executive
Alfa FinanceWork from OfficeFull TimeMin. 1 yearBasic English
Customer Support Executive
Careergate SolutionsWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishInternational BPO Executive
Conviction Hr Private LimitedWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Telecaller Outbound
Frankfinn Air Hostess Training InstituteWork from OfficeFull TimeAny experienceBasic EnglishInbound Customer Service Advisor
3I Infotech LimitedWork from OfficeFull TimeFreshers onlyBasic EnglishCustomer Care Executive
Careergate SolutionsWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 18,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 19 May 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!