Kotak Mahindra Bank

Customer Service Representative

Kotak Mahindra Bank
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience

Job Description

Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service

Grade-E0

Role- Customer Service Representative

Job Description

 

  • Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
  • Following up on cases and get it closed within defined TAT
  • Liaise with Department in resolving the cases.

 

Requirements :

 

  • Has customer centricity (Keeps the Customer First) in all perspective
  • Has good communication skills (written and verbal)

 

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience

About company

Name
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank

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