Customer Service Representative
Kotak Mahindra BankThane
Not disclosed
Job Description
Customer Service Representative-RELATIONSHIP BANKING GROUP-Customer Service
Grade-E0
Role- Customer Service Representative
Job Description
- Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
- Following up on cases and get it closed within defined TAT
- Liaise with Department in resolving the cases.
Requirements :
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
Job role
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
DepartmentCustomer Support
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceAny experience
About company
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank
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